"Digital transformation in healthcare and its impact on patient experience" with Sachin Rao

Update: 2019-09-03

Description

Delighted to be talking with Sachin Rao, Head Digital Transformations, KIMS Healthcare Group - a leading chain of hospitals and medical centres across India and GCC region.

In this conversation, Sachin and I unfold the various aspects of digital transformation initiatives in healthcare. Sachin lays out the requirements from both ends of the spectrum - the patient's and the doctor's - in healthcare. This is a must listen for anyone working in healthcare.

We discuss the following:

The various kinds of digital transformation initiatives being taken up in Hospitals.

How to identify and prioritise what needs to be done to improve patient experience?

How to use patient feedback as a guide to improve patient experience?

The biggest challenges in digital transformation initiatives in healthcare today.

Connect with Sachin on LinkedIn

Looking for an NPS solution? Check out Omoto!

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"Digital transformation in healthcare and its impact on patient experience" with Sachin Rao

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"Digital transformation in healthcare and its impact on patient experience" with Sachin Rao

Vivek Jaiswal

"Digital transformation in healthcare and its impact on patient experience" with Sachin Rao